The Groundlevel management team values the feedback and opinions of their colleagues and continually seeks to offer a positive working experience. The company’s first Employee Engagement Survey has recently been undertaken in order to gauge employee satisfaction, and to encourage ideas and suggestions from all staff. As a fast-growing company, it is important to Groundlevel to continually re-evaluate itself, both as a service provider and an employer. The management team will be reviewing the results of the survey and communicating with staff to notify them of any resulting changes. Thanks to all of our employees who took the time to complete the survey.
Customer feedback is equally important to us, and whether good or bad, the management team always communicates feedback to the relevant individuals. We have recently received another valuable compliment from one of our customers based in Leeds, as follows:-
“I live in a ground floor flat and my private garden area gets done for me by your gardeners at the same time as the communal grounds. This has been done today and I am e-mailing because I would really like some praise to be passed on to the people who have been doing this job lately. They really do a great job and are always paying attention to detail. This is very much appreciated and as I work shifts I have occasionally been in the flat when this work has been done. The gents that do this always work together as quietly and efficiently as they can. I would also like to add that I also find this to be the case for those who clean the windows. I am sometimes sleeping when they arrive due to the nature of my shift work but have never been disturbed by them and I'm sure you will appreciate this is very important to me so I would appreciate if some recognition could be passed on to them. Kind Regards, V Scott”
We have of course passed these comments onto the relevant employees, and would like to take this opportunity to congratulate Andrew Addison and his team of grounds maintenance operatives for this excellent feedback.
Our website has now been updated to include a page dedicated to our
mobile teams, introducing you to the specialist staff and their wide ranging capabilities in relation to the services that Groundlevel can offer to its clients.
Groundlevel has also undergone a high level restructure in August, and continues to review departmental structures and staffing levels. It is crucial at this time of rapid growth that we have a robust structure in place to accommodate workloads and manage the business, whilst maintaining the highest levels of service to our new and existing customer base. Our new Senior Management Team consists of experts in the fields of Grounds Maintenance, Soft Services, Finance, Facilities Management, Operational Management and HR / HSE; please see our
staff pages for more information about us
Further to recent press releases reporting new contract awards and also the investment made by Seneca, The Business Desk have published an article in August documenting the ongoing relationship with Barclays Business, whose support has given Groundlevel the opportunity to expand its workforce by 25% and continue to grow the business in 2012-13 and beyond.
“Groundlevel to add jobs after funding fillip”
Groundlevel actively supports the work of the Warrington Brainwave Centre which has proven to be a beacon of hope for many families of children who have suffered a brain injury, have a genetic condition or developmental delay; sometimes even a combination of all three.